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Drain-pros code of conduct

All Drain-Pro team members are dedicated to doing everything we can to ensure that your experience with us is the best that you have ever had with any plumbing company.

To that end, we adhere to the following code of conduct:

  • When you call you will be greeted by a friendly voice of a knowledgeable professional.
  • You will be treated with courtesy and respect.
  • Your Drain-Pro technician will arrive, equipped to solve your problem immediately.
  • You will receive a professional diagnosis to resolve your plumbing or drain problem.
  • Your Drain-Pro technician will provide you with an estimate BEFORE the work starts.
  • If you have an emergency, Drain-Pro guarantees to help you immediately.
  • We will be at you door when scheduled.
  • Drain-Pro technicians will fully comply with local city codes.
  • Drain-Pro will always maintain the necessary licenses and insurance coverage's.
  • When completed, we will leave your premises cleaner than when we arrived.

In summary, when you call us and you honor us with your business we promise you this: We will endeavor to do everything we can to make your Drain-Pro experience such that -- when it's all said and done -- you will not hesitate, for even a second, in recommending us to anyone.

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